Privacy Policy / Legal / Cookies

Who we are

This website, https://clorofila.pro , is owned by Nucrast Global SL , CIF B87601357.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you leave a comment on this site, we send your name, email address, IP address and comment text to the service provider, which does not retain your personal data.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

What are cookies?

They are small files containing information which allows us to understand how our users browse our website in order to constantly improve the browsing experience. They feature expiry dates which can range from the time the session lasts to a specified future date after which they will no longer be operational.

What type of cookies do we use and what is the purpose?

Strictly necessary or technical cookies:

These cookies are necessary for the proper use of the website and permit access to sections that feature security filters. Without these cookies, some or all of the services available would not be operational.

Browser or analysis cookies:

These cookies collect information on how visitors use our website and track that use, for example: page visits, loading errors, etc. The information collected is used in order to introduce improvements based on the analysis of the data on the use of the service by users; the main objective is to improve how the website works.

Functional or customisation cookies:

These cookies remember information (such as the user’s name, language or regional location) and more personal characteristics. For example, they make it possible to offer customised content based on the information and criteria voluntarily provided. These cookies can also be used to remember changes made in text size, fonts and other modifiable parts of a website. They are also used to offer some of the services requested such as viewing a video or making a comment on a blog. The information gathered by these cookies may be anonymous and will not track your activity on other websites.

Advertising cookies:

These cookies gather information on the ads shown during your visit to our website in order to adapt the advertising to the device used and provide managed advertising through third parties (ad-servers).

Cookie consent and how to manage cookies in different browsers

By browsing and continuing on our website, you consent to the aforementioned cookies being used under the conditions contained in this Cookie Policy.

We inform you that, as cookies are not necessary to use our website, you can block or disable them via your browser settings. If you block or disable them, you can continue using our website although use of some of the services may be limited and therefore your experience on our website may be less satisfactory.

If you wish to withdraw your informed consent regarding our cookie policy, you must erase the cookies from your device via your internet browser settings. The following are links for the different browsers with information on cookies:

Chrome: https://support.google.com/chrome/answer/95647?hl=es

Firefox: http://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia

Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies

Safari: http://support.apple.com/kb/ph5042

Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics, a website analysis tool by Google that provides us with information on how users interact with our website. It also enables cookies on the domain of the site where the user is located and uses them to gather information anonymously and to produce website trend reports without identifying individual users. You can find out more about Google Analytics cookies and how they work at the following website:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en

Who we share your data with

Your data may be shared with third parties with the only purpose of providing the service you may have requested in our website. We do not sell your data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To do so, please send us an email using our contact form.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For any privacy related information, please reach us using our contact form.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.